Security and risk owners are increasingly outsourcing their security programs to Managed Security Services Providers (MSSPs) to improve competency, demonstrate the impact and value of security, and reduce complexity. With a managed security approach and a trusted global partner, you can focus on strategic security priorities while the provider takes care of day-to-day threat management, data protection and ongoing compliance requirements.

Ongoing security insights

Leverage tailored insights using visualization and analysis tools that leverage past, current, or anticipated threats to support ongoing security across the enterprise.

Proactive managed security

Accelerate detection, reduce false positives, and improve response times through the intelligent use of automation and orchestration, as well as artificial intelligence (AI) and machine learning.

Holistic threat management

Treat attempted break-ins, exfiltration, malware and other security incidents coherently as one program.

Next generation security technologies

Better protect your business from emerging IT, OT, IoT, and IoMT threats with monitoring, management, and risk mitigation tools.

Automation and AI

Enable security operations to scale up through the use of security AI and machine learning without the need for extensive staff relocations or coverage.

Programmatic security

Enable a standards-based approach to security that provides a robust, repeatable framework for managing different types of security incidents in the systems you choose.

Managed Services - this term is often associated with very large outsourcing projects and complex service contracts for large corporations. Managed services are also tailored to medium-sized customers, have a strong thematic focus and are highly interesting from a commercial point of view.

Our managed services include:

• Server and client management

• Storage and backup management

• Network, security and firewall management

• User management and user help desk

• Administration support and admin help desk

Our services are based on high-performance standards and processes, which we monitor with a certified quality management system. 

24X7 HOTLINE

Your technical contact person around the clock! We are available to our customers around the clock as part of our solutions and operational responsibilities.

ONLINE TICKET SYSTEM

Always in the picture and informed! Whether it is a planned task or, unfortunately, a disruption, the transparency of our services is very important for us and our customers. In an online ticket system, our customers are informed at all times about the status of the work or the troubleshooting.

SERVICE OPERATION CENTER

Don't lose sight of anything! On request, our Network Operation Center keeps the operation of your cloud-supported or local IT environments under monitoring at all times and thus also with a technical view. Whether live information, exceeding of thresholds, trend analyzes or long-term evaluations, this information enables preventive maintenance, operational optimization and load forecasts and is the basis for maximum availability and safe operation.

Vulnerability Assessment

Weak point analyzes

Penetration Tests & Security Audits

Security Policies Intigration and Development

Security solution consulting

Selection of security solutions

Security architecture consulting

Security solution implementation

Project planning & management

Design and conception

Installation & configuration

documentation

Security Support & Managed Services

Security support

Security monitoring

Security management

Security as a Service (SOC)

SOC as a service

Security Incident Response

Vulnerability monitoring

Managed Services and Outtasking

We take on operational responsibility and management of your IT tasks to the extent required. This enables our customers to focus on their core business while we support and take care of IT tasks in the background. Typical tasks in this area are:

• Client management,

• Server management,

• User management,

• IT security management,

• Management of the backup and disaster recovery environments and, last but not least, the management of external cloud services.

Installation, maintenance and support

We install and maintain IT infrastructures and solutions from simple end devices or servers to complex data center or geo-redundant high-availability solutions. We provide the same services for all operating system and database platforms. Our employees have tried and tested experience, certifications and expertise for migration procedures from existing systems and provide support for the further operation of the solutions even after completion.

Analysis, documentation, design and project management for your IT projects

We analyze and document existing infrastructures and carry out measurements and troubleshooting in complex IT and network environments. With the knowledge gained, we work out proposed solutions and create IT concepts, requirement specifications and service specifications. In accordance with these specifications and taking data security into account, we design tailor-made IT solutions for you.

Consulting and planning services

We advise on IT products and applications and find the optimal solution that meets the requirements for and together with our customers. We do not base our advice solely on typical IT parameter requirements, but rather look in particular at the business processes and value chains of our customers, which we can make more efficient through process optimization or digitization. With conceptualizations, we compare variants for an optimal cost-benefit ratio and plan the implementation of the projects.